Contact Us

Mercantil Bank Customer Service

Online and Mobile Banking Support Call Center:

Toll free: 1-866-806-8125
Toll free from Venezuela: 0-800-100-5469
Telephone calls from any other locations: 305-629-1260

Hours: Monday - Friday: 7:00 a.m. - 8:00 p.m. EST. Saturday: 8:00 a.m. - 5:00 p.m. EST

Email Address

questions@mercantilcb.com